Auto loss type
What does a Towing and labor / roadside claim mean on a CLUE report?
Towing and labor losses on a CLUE report are small roadside-service claims that can still add to claim-frequency counts.
Towing and labor / roadside in plain English
A tow, jump-start, tire change, or similar roadside service was claimed.
Trivial dollar amounts, but frequent roadside claims still appear in loss history and some insurers count claim frequency.
CLUE disclosures and carrier feeds vary. Use this as a decoder aid, then verify the entry against your report, insurer records, and claim documents.
What to watch for
A pile of small towing entries inflating total claim count.
- Date of loss versus the report and order dates
- Amount paid, especially if the entry shows $0
- Claim status, including inquiry or information-only language
- Property address, vehicle, or policyholder identity
- Duplicate entries for the same event
Evidence that may help
Service receipts (usually not worth disputing unless wrongly attributed).